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FAQs & SUPPORT
1 GENERAL QUESTIONS
1.1 DO YOU HAVE A STORE FRONT?

Yes we do! We are located in Edmonton, Alberta Canada. See below for details on our address and hours.

Business Address

14727- 40th Ave 

Edmonton, AB T6R 1N1

Business Hours

Tuesday- Friday 

10:00AM- 6:00PM

Saturday 

12:00PM- 4:00PM

Sundays & Holidays

CLOSED

1.2 WHAT MAKES YOU DIFFERENT?

There is a few things that differentiate us from the rest, not only do we consign at lower rates than our competitors, we also allow you to view items in our storefront not just on our social media platforms and website. This way you can feel comfortable before purchasing your item online, drop by and see how it sits on you and if you truly love it! Not only do we specialize in consignment, we also offer restorative and repair options to bring back the shine to your beautiful items. Drop in and see your options!

1.3 DO YOU ONLY SELL USED BAGS?

Not at all! we love to provide options to our local community. Not every city contains higher end boutiques and those that do, do not always have what we are wanting in stock. Don't want to join a waitlist? We can source almost any items in any condition that you desire. We love to provide a variety of brand new items that you can not always access in designer stores in variety of colours. Contact us if you have any specific items in mind, and you'll be the first to know once it arrives. 

2 AUTHENTICITY
2.1 ARE ALL YOUR BAGS AUTHENTIC?

We at Bijoux Bag Spa & Consignment take authenticity to the upmost importance. We do not condone the production or purchase of counterfeit goods. All merchandise that is carried or consigned by our company go through a vigorous authentication process from both in house authenticators as well as third party reputable companies such as Entrupy. If you ever have any concern about the authenticity of your handbag purchased from Bijoux Bag Spa & Consignment, we will allow you to authenticate the bag from a reputable third party company, upon confirmation we will refund any costs endured by you throughout the process and a full refund of the item.